Common Issues
Quick solutions for the most frequently encountered problems.
Frequently Encountered Problems
Page won't load or shows an error
Try these solutions:
- •Refresh the page
- •Clear your browser cache
- •Try a different browser
- •Check your internet connection
Worker doesn't appear in the raffle
Try these solutions:
- •Verify worker has checked in for the day
- •Check that worker's skills match the job
- •Confirm worker status is active
Can't create a new job request
Try these solutions:
- •Ensure all required fields are filled
- •Check that the employer is registered
- •Verify you have coordinator permissions
Reports won't export
Try these solutions:
- •Try a smaller date range
- •Check your browser's download settings
- •Disable popup blockers temporarily