Worker Registration Best Practices

Registration is a worker's first interaction with your center. A smooth, welcoming process sets the tone for their entire experience. Here's how to create a registration system that works for everyone.

What Information Do You Really Need?

It's tempting to collect everything upfront, but long forms discourage registration. Focus on essentials:

• •Contact information: Phone number (required), email (optional but helpful)
• •Skills inventory: What types of work they can do
• •Availability: Days and times they're available to work
• •Language preferences: For job site communication

Additional details like certifications, transportation, and detailed work history can be added later as workers engage with your center.

Making Registration Accessible

Workers come from diverse backgrounds with varying levels of literacy and technology comfort. Your registration process should accommodate everyone:

• •Keep the initial form short—you can gather more details over time
• •Offer registration in multiple languages
• •Have staff available to help workers who need assistance
• •Explain how the dispatch system works during registration
• •Set clear expectations about check-in requirements

Skills Assessment

Accurate skills information is crucial for job matching. But workers may understate or overstate their abilities. Consider:

• •Using skill categories rather than free-form descriptions
• •Asking about years of experience in each area
• •Updating skills based on employer feedback after jobs

Keeping Information Current

Worker information changes—phone numbers, availability, skills. Build in regular touchpoints to update profiles. This could be during check-in, after a set number of jobs, or on a quarterly basis.

Accurate, current information leads to better job matches and fewer no-shows.